Along with patient satisfaction, patient safety is among the key aspects of patient benefits. The topic includes various areas, such as systematic hygiene management, critical incidents, the Surgical Safety Checklist and vigilance. The Hirslanden Group also collects data on the number of unplanned readmissions , reoperations, the number of falls and decubitus and the mortality based on the International Quality Indicator Project (IQIP). Last but not least, the topic of mortality and the way it is handled constructively is also key to increasing patient safety. You can find out more on the various aspects of patient safety on the following pages: